Service Fulfillment Policy

Dolce Relax Spa provides premium in-spa wellness and beauty services. We do not ship any physical products as all services are performed at our spa location.

Service Fulfillment

  • All services are delivered on-site at the Dolce Relax Spa premises as per the booking details.

  • Clients are requested to arrive on time to ensure a smooth and complete service experience.

  • All treatments are performed by trained, certified, and professionally verified therapists to maintain the highest quality and safety standards.

Service Time & Delivery

  • Service delivery begins at the appointment time selected during booking.

  • In case of unavoidable delays (traffic, emergencies, or therapist availability), our team will notify you promptly.

  • If a client arrives late, the service duration may be shortened to avoid affecting subsequent appointments.

Scope of Service

  • Each service includes a clearly defined scope, detailing what is included and excluded, at the time of booking.

  • If clients request additional treatments or upgrades during their session, extra charges may apply and will be communicated before proceeding.

  • Therapists will only perform services that are safe, appropriate, and aligned with spa policies.

Contact for Fulfillment Support

For support regarding service fulfillment, delays, or rescheduling, please contact:

Email: info@dolcerelaxspa.com
Phone/WhatsApp: +91 70759 48928