Service Fulfillment Policy
Dolce Relax Spa provides premium in-spa wellness and beauty services. We do not ship any physical products as all services are performed at our spa location.
Service Fulfillment
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All services are delivered on-site at the Dolce Relax Spa premises as per the booking details.
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Clients are requested to arrive on time to ensure a smooth and complete service experience.
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All treatments are performed by trained, certified, and professionally verified therapists to maintain the highest quality and safety standards.
Service Time & Delivery
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Service delivery begins at the appointment time selected during booking.
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In case of unavoidable delays (traffic, emergencies, or therapist availability), our team will notify you promptly.
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If a client arrives late, the service duration may be shortened to avoid affecting subsequent appointments.
Scope of Service
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Each service includes a clearly defined scope, detailing what is included and excluded, at the time of booking.
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If clients request additional treatments or upgrades during their session, extra charges may apply and will be communicated before proceeding.
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Therapists will only perform services that are safe, appropriate, and aligned with spa policies.
Contact for Fulfillment Support
For support regarding service fulfillment, delays, or rescheduling, please contact:
Email: info@dolcerelaxspa.com
Phone/WhatsApp: +91 70759 48928
