Dolce Relax Spa-Privacy Policy

At Dolce Relax Spa, your privacy is important to us. We collect only the information needed to manage appointments, respond to inquiries, and improve your experience. Your personal details are kept secure and are never sold or shared without your consent.
We use basic website analytics and cookies to enhance performance, and you may opt-out anytime.
For any questions or data requests, you can contact us directly.

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Privacy Policy

privacy policy-Dolce relax spa

Dolce Relax Spa (“Dolce Relax Spa,” “we,” “our,” or “us”) values your trust and is committed to safeguarding your personal information. This Privacy Policy explains what information we collect when you use our website (the “Website”), how we use it, and the steps we take to protect it.

1. Information We Collect

We may collect two kinds of information:

a. Personal Information

This includes details that can identify you directly, such as:

  • Name

  • Phone number

  • Email address

  • Location details

  • Appointment history

  • Messages or inquiries

You provide this information voluntarily when you:

  • Book an appointment online

  • Contact us through forms or WhatsApp

  • Request information about our services

  • Reach out for support

b. Non-Personal Information

This includes information that does not identify you personally, such as:

  • IP address

  • Device type

  • Browser details

  • Pages viewed

  • Time spent on the Website

  • General usage analytics

This data is collected automatically when you browse the Website.

2. How We Use Your Information

We use your information to deliver and improve our services, including:

  • Managing and confirming appointments

  • Sending appointment reminders or updates

  • Responding to inquiries or support requests

  • Enhancing and personalizing your browsing experience

  • Improving our Website performance and user interface

  • Understanding user behaviour to refine our services

  • Sending promotional offers (only if you choose to receive them)

  • Fulfilling legal or regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information to any third party.

We may share your information only with trusted service providers who support our operations, such as:

  • Appointment booking systems

  • SMS/email communication platforms

  • Website hosting or analytics services

These partners are strictly required to protect your information and use it only for the purposes we outline.

We may also share information if required by:

  • Court order

  • Legal process

  • Law enforcement request

  • Protection of rights, safety, or property of Dolce Relax Spa or others

4. Data Security

We take strong measures to safeguard your data against:

  • Unauthorized access

  • Misuse

  • Alteration

  • Disclosure

Although we follow industry-standard practices, no online platform is completely secure. We continuously work to strengthen our security systems.

5. Cookies & Tracking Technologies

Our Website may use cookies to:

  • Improve user experience

  • Track site performance

  • Remember user preferences

  • Analyze visitor behaviour

You can disable cookies in your browser at any time. However, some website features may not function properly without them.

6. Your Choices & Rights

You have full control over your personal information. You may:

  • Not share personal details (though some features may not work)

  • Opt-out of promotional communications

  • Request access to your personal data

  • Ask us to correct, update, or delete your information

To exercise your rights, contact us at:
📞 [+91 7059 48928]
📧 [info@dolcerelaxspa.com]